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Internet connection

mike1985GM
I've been here awhile

Just started using Vantiva Cobra 5G Xtream Gateway internet , I am unable to connect Android box comes up and says password invalid, but everything else connected no problem, any ideas ?

 

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7 REPLIES 7

Re: Internet connection

RogersYasmine
Moderator
Moderator

Hey there @mike1985GM ,

 

A warm welcome to our community forums, we hope you enjoy your visit! 🙂

 

Although, we don't typically support third-party equipment, I do find it odd that the WiFi password is working on all your other devices, except this one. What you could try doing is logging into the Admin at 192.168.0.1 and view the current settings to see if anything looks off. For example, you can confirm that the 2.4G password is the same as the 5G password. If it turns out to be a single band steering password, you can try updating it.

 

I'll loop in our resident experts @Pauly @57 @Datalink @-G- to see if they might know what could be causing it.

 

Kind regards,

RogersYasmine

 

Re: Internet connection

-G-
Resident Expert
Resident Expert

@mike1985GM wrote:

Just started using Vantiva Cobra 5G Xtream Gateway internet , I am unable to connect Android box comes up and says password invalid, but everything else connected no problem, any ideas ?

Which Android box do you have, how old is it and what version of software is is running?

 

I also searched the Internet for "android tv wifi password invalid" and got quite a few results.

 

I don't own any Android devices so I can't offer any first-hand advice to resolve this.  I'm also not familiar with this site but these look like sensible troubleshooting tips: https://beebom.com/android-tv-cant-connect-to-wifi-fixes/

Re: Internet connection

mike1985GM
I've been here awhile
No luck

Re: Internet connection

Pauly
Resident Expert
Resident Expert

are you connecting it with ethernet wire or wifi wireless?

Re: Internet connection

mike1985GM
I've been here awhile
It connects with Ethernet but ideally I would like to connect wireless,

Re: Internet connection

-G-
Resident Expert
Resident Expert

@mike1985GM wrote:
It connects with Ethernet but ideally I would like to connect wireless,

Which gateway do you have?  Some devices, usually those with older or flawed Wi-Fi chipsets, just won't connect to the XB8.

Re: Internet connection

Pauly
Resident Expert
Resident Expert

if its connected ethernet, no password is needed.  not sure what password you are being asked to enter? maybe check your manufacturer for support?

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