Fastmile 5g 3.2 upgrade to Fastmile 5g 7

[Jayzz]

Is Rogers deploying the newer model version 7 of the Fastmile 5G Gateway? It appears to have a higher gain antenna and I'm 10km from the nearest tower. How could I go about trading my version 5,2 for version 7?

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[RogersJermaine · Accepted solution]

Hello @Jayzz,

Welcome to the Rogers Community Forums, and we thank you for your interest in having the latest model device.

You can always find the latest gateway that we currently offer on our website here, but if there are any updates to new products, we will be sure to let the community know.

Thank you,

RogersJermaine

[Jayzz]

Thanks Jermaine. Perhaps you misunderstood my question. I'm already a Rogers 5G home Internet customer and have the Nokia Fastmile 3.2 gateway. I want to know how I can return it and get the latest gateway (i.e. Fastmile 7)

[RogersJermaine]

Thank you for the updated information. Currently the latest hardware we have listed for the 5G home internet service is the Vantiva Cobra 5G Xtream. If there are any changes to the hardware lineup that we offer to our 5G residential customers, you will be able to find it on the website shared or any announcements made on the Community Forums here. Thank you again.

Regards,

RogersJermaine

[Jayzz]

Thanks. How do I go about getting the Vantiva Cobra 5G and return my Nokia Fastmile unit?

[RogersJermaine]

You can reach out to our support team through any of the contact methods we have listed here. 

Thank you,

RogersJermaine