a week ago
a week ago
Wednesday
Monday
yesterday - last edited yesterday by RogersMoin
I got in touch with Chatr support and they told me that since I did not make a payment in over 90 days, my account was deactivated completely. They said they are not able to get the number back, as it may be used now with someone else… Any suggestions? 😕
yesterday
I suggest letting this be a lesson learned and get a new telephone number, and make sure you do not let it go inactive. You can inquire with your new company what period of inactivity they have, then make sure you keep your new telephone line active.
You should go to all your accounts that need 2 factor authentication and update it to the new telephone number.
yesterday
@tajrina wrote:
I got in touch with Chatr support and they told me that since I did not make a payment in over 90 days, my account was deactivated completely. They said they are not able to get the number back, as it may be used now with someone else… Any suggestions? 😕
When was your account deactivated? Phone numbers are usually, but not always, kept in "limbo" for several months. Sounds like Chatr didn't want to go to the effort to look to see if your number is still available.
yesterday