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No Communication

Tofin
I've been around

I have received an email message advising that my quota has been reached in my SHAWwebmail.

I am however unable to access my Shawwebmail site so that I can delete emails. I have waited for hours on hold waitng to speak with an agent. Such a wait is totally unreasonable and totally ridiculous. Can some one provide me with a phone number at Rogers or Shaw that can help me?

(Edited - Keep personal info private)

 

*Added Labels*

 

1 REPLY 1

Re: No Communication

RogersMoin
Moderator
Moderator

Hello, @Tofin.

 

Thank you for joining our Community and for your post.

 

We realize how inconvenient it is to be unable to access your emails, especially when you need to manage your storage. Are you getting any error messages?

 

Sometimes, browser or device-specific issues can prevent access. Have you tried a different browser or an Incognito window?

 

You can connect with our Internet tech support - Contact Information & Hours of Availability | Rogers Together With Shaw.

 

We appreciate your patience.

 

Regards,

RogersMoin

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