Change email password issues

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Posts: 1

Change email password issues

I am having a problem with changing my email password as I have forgotten it. I have tried signing in and pressing "forgotten password" It then asks for security questions that I answer, but then I receive this reply: "Security Answers Validation
We're sorry, we are unable to validate your security answers at this time. Please try again later."


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Posts: 1,964

Re: Change email password issues

Hello, @spikeadelic.


Welcome to Rogers Community Forums!🙂


Thank you for posting your concern in the Community; not able to change the email password can be untimely. 


We'd be happy to cross-check other security options and help reset your email password. Please send us a private message at @CommunityHelps. You can find details about our private messaging in this blog