09-09-2020 11:42 PM - last edited on 09-09-2020 11:50 PM by RogersAndy
I am having a problem with changing my email password as I have forgotten it. I have tried signing in and pressing "forgotten password" It then asks for security questions that I answer, but then I receive this reply: "Security Answers Validation
We're sorry, we are unable to validate your security answers at this time. Please try again later."
***Added Labels***
09-10-2020 11:27 AM
Hello, @spikeadelic.
Welcome to Rogers Community Forums!🙂
Thank you for posting your concern in the Community; not able to change the email password can be untimely.
We'd be happy to cross-check other security options and help reset your email password. Please send us a private message at @CommunityHelps. You can find details about our private messaging in this blog.
Cheers,
RogersMoin