Buffering issues - Low Upload Speed

[Glen13]

While watching live NFL football, I am experiencing buffering and picture quality issues that I have not experienced before. My Rogers contact tells me that uploads are capped at 3 in our rural area. My contract is for up to 5. How can Rogers be convinced that their customers are not happy with this situation.
And can anyone else help?

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[RogersCorey]

Good morning @Glen13!

I understand that buffering interferes with the enjoyment of any live show.

How is it you're watching live NFL football? Are you watching through Ignite TV or a streaming service? If you're watching through a streaming service, please let us know which one.

Regards,

RogersCorey