@Messor_Animae wrote:
1. only cell phone service subscribers will potentially have reliable 911 service if there is a failure of Rogers' system.
2. The previous Rogers "legacy" Home Phone connected through the tv cable and had a battery backup in it so it continued to work if there was an internet problem or power to the phone's own modem was lost/failed.
1. This has been the case for many years. Let me explain further.
2. Although legacy digital cable had a separate modem with battery backup, this hasn't provided 100% reliable phone service for many years. This is because the node feeding the signal to your home goes down in the event of a local power failure. These nodes used to contain battery backups, but service providers (Bell, Rogers, etc) have not been replacing these (very expensive) batteries for many years.
Although a few of these node batteries may still be functioning, most people have their home phone go down if there is a local power failure. It was the case for me for at least 5 years. This is even true for people on Bell's twisted pair copper feed because that copper feed is, in most instances, fed by fibre to the node, which again requires power in your local area.
To summarize, if power goes down in your area it doesn't matter if you have battery backup on the modem, or a UPS in your home (like I had), you will likely be without phone service.
The only way to have reliable 911 access is to have a cell phone. This cell phone can be with another service provider, or it can even be a phone that you don't pay service for, but has the SIM removed because then that phone will connect to any cell tower of any service provider. But even then 911 may not be accessed if the cell tower is down or if the tower is too far away. You can remove the SIM from your phone to access 911 with any operational cell phone tower. People have been giving their old phones, with SIMs removed, to women's shelters, or similar services for years.
Since most people do have a cell phone these days, having higher reliability of a home phone service has simply not been a priority, especially if it costs extra money.
@Messor_Animae wrote:
....make 911 VOIP/Home Phone service reliable during a power failure and/or internet service problem.
Not going to happen. Over 90% of people now have access to a cell phone and home phone is quickly fading away.
These days when people talk about access to 911, the conversation is about wireless, not home phone. The discussions regarding the Rogers outage earlier this month centered mostly on wireless, then Internet. TV and home phone were barely mentioned and, if mentioned, only as an afterthought.
The systems that use a home phone are older technology. The latest medic alert (fall alert, etc) systems use wireless for exactly the reasons you mention and can be used in more locations. Sample link below:
https://www.caretrak.ca/frequently-asked-questions
As has been mentioned several times, the only way to have reliable emergency service (either 911 or medic alert) is with wireless (in most areas of the country). Home Phone is not, and will not be, 100% reliable. It is on the way out, hence no additional funds will be spent on that technology. You're flogging a dead horse.
Edit: Still newer technology will involve the use of smart watches for everyone who desires it, not just the elderly. These can monitor heart rate, movement, lack of movement, etc, and send an emergency notice if so programmed, etc. This can also involve AI.
The older legacy home phone services uses very old technology which is at the end of it's lifecycle, they do not make newer equipment nor batteries either, You benefitted from it for the last decade and now since its at the end of its life you will be switched to ignite.
You are free to buy an Uninterruptible Power Supply (UPS) from the electronics store and plug the new modem into it, so it can continue to operate during a Hydro Outage, no one is preventing you from doing this. The only thing you need to know is this technology is made by a different company than your older one so every company does things differently, some give you battery back up, you can still get battery backup on the new one but you have to now do it yourself, but the good news is you can also plug in your cordless phone base station into the same battery back up, so you can complete your call during hydro outage.
When people hear "no battery backup" they think its the end of the world, but remember, you can just as easily buy one its not the end of the world they sell them at BestBuy, staples, and other places that sell electronics.
@Messor_Animae wrote:
The 5 year...the "legacy" home phone had a separate modem connected to the coax cable and it has an integral battery backup to ensure it worked during a power failure.
I guess you haven't bothered to read my previous posts. The battery in your legacy cable modem was of no value if the phones in your home were not also plugged into a UPS (or were old-style phones that did not have an electrical plug).
The home phone would also not work if the Rogers node near the home went down due to a power failure, which is very common, even if you had all the batteries in place at the residence. You can continue to flog this dead horse, but I will no longer waste my time explaining why home phone, even legacy digital cable, is/was not reliable.
The battery in your legacy cable modem gave you nothing but false security.
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