- last edited on by
RogersMoin
@RyeEncoke : The "likely spam" is added by Rogers to your incoming calls for certain numbers. I assume this has only happened on calls from a certain individual or your building? That individual or your building may have had the number spoofed and a lot of spam calls were then made from that number. As soon as Rogers detects many calls from a certain number in a certain period of time, they will flag it as "likely spam." See link below:
If this is specific to an individual, you may advise them. If it's your building, you need to advise your building manager.
- last edited on by
RogersMoin
@GRD1 wrote:
..I get hundreds of custom and random calls a day. I also use an app that Rogers says it does not re-label. NO MATTER!! 99.9% of my incoming calls are marked as likely spam.
I don't understand how this is happening to you, unless you have a unique setup causing these issues. What is this "app" that you refer to? What does it do? Have you tried turning it off?
I never did hear back on this, however, I do have a workaround that should work on most phones. If you put the appropriate name and phone number into your phone's directory, then the appropriate name should show (override) instead of "likely spam". This happened to me once in the past couple of years where a medical call was labelled as "likely spam". I saved the number with the correct name in my cordless phone's directory, and that is now what shows.
(Medical calls often go out as "private name" (or similar or no name at all) due to privacy issues and these may be labelled by Rogers as "likely spam". Obviously this will not work if the medical call is labelled as "private number". It is unfortunate that we cannot rely on name/number display. )
if you have an Android phone, most notably a recent model Android made by Samsung, then your phone has some spam protection built into the phone from Heya. my office number was showing "likely spam" but i went to the Heya's web site and submitted some feedback about my number, don't ask me where I went to do this as I don't remember the exact steps because it was more than a year ago but they removed the spam designation on my office number and calls come in just fine.
This is not a rogers issue, it's an Android "feature" to give ratings to phone numbers, some times there is no reason why the number was marked as spam just ignore it and move on
@Pauly wrote:
1. if you have an Android phone,
2. Heya.
3. This is not a rogers issue, it's an Android "feature" to give ratings to phone numbers, some times there is no reason why the number was marked as spam just ignore it and move on
1. This thread is in the home phone section of this forum.
2/3. Yes, however, if you turn off Heya and are on Rogers you will still get "likely spam" and "likely fraud" name displays for a lot of numbers (because there are a lot of spammers/scammers), and with Rogers there's no way to turn this off, but by putting the correct information into your phone for the number in question, the phone usually overrides the "likely spam" line.
ohh its on your rogers home phone? then its the shaken stirred which is adding the likely spam tag to the clid. rest assured, the calls will still ring when it says that so you are not going to miss out any calls, you can call rogers and see about how to go about getting the number unblacklisted.
@Pauly wrote:
ohh its on your rogers home phone? then its the shaken stirred which is adding the likely spam tag to the clid.
It's not Stir/Shaken. It's Spam Call Detect, discussed in the links below.
https://www.rogers.com/support/billing-accounts/faqs-about-spam-call-detect
Stir/Shaken is discussed in the links below and it has proven mostly ineffective - third link below:
https://www.rogers.com/support/mobility/stir-shaken-caller-id-identification
I know you're the telephone expert around here, but it looks like you're not up to speed on Spam Call Detect or Stir/Shaken creating confusion in this thread.
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