Share a Concern link needed

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I'm a Senior Advisor
Posts: 3,428

Share a Concern link needed

Lately users have been urging people to use the Rogers Share a Concern page to report problems the cannot get help with here. While you can Google that page, it would be really handy if a link were added in the Quick Links navigation panel on the right.


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario
Moderator
Moderator
Posts: 319

Re: Share a Concern link needed

Hello @OLDYELLR,

 

Thanks for taking the time to share your suggestion.

 

We appreciate your feedback and will pass it along to the team for consideration.

 

RogersShaun

I Plan to Stick Around
Posts: 144

Re: Share a Concern link needed

My current bill includes a share-a-concern link and a description of further steps, if the response isn't satisfactory.
However, you cannot click on the link so it is not much help.
There doesn't appear to be a link to this support area from anywhere.
One slow step at a time.
I'm a Senior Advisor
Posts: 3,428

Re: Share a Concern link needed

Yes, my on line bill has rogers.com/contactus but it's not a hyperlink, so an extra step, copy and paste the URL in your browser. Good point.


SA8300HD, SA8300SD, DTA50, LG-E410B PayGo. Location: S-W Ontario