Share a Concern link needed

[OLDYELLR]

Lately users have been urging people to use the Rogers Share a Concern page to report problems the cannot get help with here. While you can Google that page, it would be really handy if a link were added in the Quick Links navigation panel on the right.

[RogersShaun]

Hello @OLDYELLR,

Thanks for taking the time to share your suggestion.

We appreciate your feedback and will pass it along to the team for consideration.

RogersShaun

[cwrb]

My current bill includes a share-a-concern link and a description of further steps, if the response isn't satisfactory.
However, you cannot click on the link so it is not much help.
There doesn't appear to be a link to this support area from anywhere.
One slow step at a time.

[OLDYELLR]

Yes, my on line bill has rogers.com/contactus but it's not a hyperlink, so an extra step, copy and paste the URL in your browser. Good point.

[Tgplysiuk]

How do I contact the office of the president to escalate a huge concern

[RogersZia]

Good afternoon @Tgplysiuk,

If you could please elaborate a little about your concern we'd be happy to assist you. You can also contact us through private messages. Please send us a PM @CommunityHelps.

RogersZia

[Tgplysiuk]

I recently took out a very high interest loan of $9000 to pay Rogers. The payment will take at least 10-14 business days to reach them. I was working with a woman from the office of the president; now they are saying the emails are not active. I need my services ASAP ,as my husband passed last night and I need to make funeral arrangements. I have 10 people staying at my home. I have no landline. I cannot make or receive calls and agents have literally, and I Quote, said “ not my problem.” PLEASE HELP!! I need to get through this time without stress from Rogers.
HELP!!

[Tgplysiuk]

PLEASE HELP ME!!!! In grounded. I’m grieving and I can’t even call the funeral home!!

[Tgplysiuk]

Please, PLEASE HELP ME!!!!