There is a problem if I am logged into myRogers looking at "my services", and decide to transfer to the community forums while still logged in.
When I get to the forums,,, ie: here... the top right does not show my user name as is normal. Instead it just shows the "signin/register" indicator. If I click on that, it appears to go back to the main myRogers briefly... realize that I am already logged in... and comes back to the forum with no change.
The result is that I cannot access my private messages in the forums, if I log in that way.
I have to go BACK to myRogers... Log out, THEN click on community forums while logged OUT. When that gets me back to the forums, the signin/register button now works and I get to sign in. But this time, I stay in the forums, and the top right shows my username and I can access my profile/messages.
AND THE SECOND THING:
Here I am typing a message in "community lounge". The top line shows my navigation:
"Rogers Community Forums / Lounge / Community Lounge / New Message"
If I were to click on "lounge" (a sub-forum of "Rogers community forums")... I will get a list of all the sub-forums under "lounge". But if I click on the TOP level ("Rogers Community Forums")... I do NOT get a list. There is no way to know what sub-forums exist. Yes, I can do a search on something, then pick a message and that will put me in some sub forum, then try to navigate back from there... but it would be a lot cleaner if I knew from the start what sub-forums exist.
There are several previous threads regarding the problems signing in and navigating the forums (see link below on Community Questions/Suggestions). I have always treated MyRogers and the forums as two separate websites. I log out of one before logging into the other. This usually precludes many issues.
https://communityforums.rogers.com/t5/Community-Questions-Suggestions/bd-p/CommunityQuestions
If I've been on the forum recently and login to MyRogers, sometimes when I click on a link in MyRogers I'm taken to a page in the forum instead of the appropriate MyRogers page - for example "Internet Usage". When this happens I click the back button and try again. This usually works.
There are several parts of the forum which do not show unless you're logged in...
Here's a sample thread showing the various issues which go back years. I'm happy when I can actually login to the forum because there have been several issues in recent years that prevented even logging in for some people...
