New TV ad.

[jwayne]

I notice the new TV ad says unlimited internet.

*** Edited Labels ***

[BS · Accepted solution]

Thanks for the information, - can you tell us a bit more about the ad - does it provide more detail on download speed, price, etc.

There are three plans 150U for unlimited that provide unlimited Internet starting at 150 Mbs down 500 Mbs down and 1 Gbs down. 

Here is the online promotion -

Offer available until January 3, 2018 to new Internet subscribers only within Rogers Cable Service area in Ontario (where technology permits). Subject to change without notice. Data usage subject to Rogers Terms of Service and Acceptable Use Policy. See rogers.com/terms for full details.  Do take the time to read the terms for any small print.

*Taxes extra. A $14.95 one-time activation fee applies and the one-time installation fee of $49.99 is waived.

**Savings as compared to regular price for 12 months. Advertised regular price applies in month 13, subject to any applicable rate increases.

1. Speeds may vary with internet traffic, server gateway/router, computer (quality, location in the home, software and applications installed), home wiring, home network or other factors. An Ethernet/wired connection and at least one wireless connection are required to reach maximum download speeds of up to 1 Gbps for Rogers Ignite Gigabit Internet. See Acceptable Use Policy at rogers.com/terms.  these limitations are important to be aware of and an important point of confusion for many on the forums.  Ask questions, describe the details of your home, ask here for best location, etc to get your best coverage of your home.

A second promotion is as folllows:

Offer available until January 3, 2018 to new Internet subscribers only within Rogers Cable Service area (where technology permits). Subject to change without notice. Data usage subject to Rogers Terms of Service and Acceptable Use Policy. See rogers.com/terms for full details.

*Taxes extra. A $14.95 one-time activation fee applies and the one-time installation fee of $49.99 is waived.

** Savings as compared to regular price for 12 months. Advertised regular price applies in month 13, subject to any applicable rate increases.

1. Speeds may vary with internet traffic, server gateway/router, computer (quality, location in the home, software and applications installed), home wiring, home network or other factors. See the Acceptable Use Policy at rogers.com/terms.

Do keep in mind that both of these deals are one year only and the price increases significantly after one year, so unless you wish to pay the extra in a year you will need to do some negotiation and there is no record at this time on how any of the companies doing these offers will respond to any requests to reduce the rate, but you can always just walk, if the provided details on increase are just more than you will pay.  as there appears to be no cancellation as it appears to be no term (correct me if I misinterpreted).

So probably the ad does say unlimited if it is the one I saw.

For existing customers, there is nothing currently listed for us, but you can always call in and speak to retentions/cancellations to try to work out a deal you are happy with if you are looking at doing changes.

Be careful always about what happens with pricing content of package, and all details if you change plans as you may lose anything.  Get a quote via email or mail, or at store before you agree to anything.

Happy communicating and a happy new year.

Bruce