FM radio on Samsung S8, S8+, Note8 or any QUALCOMM powered Samsung phones

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I Like it Here
Posts: 0

FM radio on Samsung S8, S8+, Note8 or any QUALCOMM powered Samsung phones

Rogers can you explain why you have disabled our FM after we pay 1200$ for this device.

Did you know that your Samsung smartphone has FM chip built in? That chip has not been activated by your carriers (BIG 3). Disabling chip makes you buy bigger data package sometimes also pay additional dollars for overuse. Samsung has done its part by adding FM receiver chip to their phones; now its Service providers obligation to Re-enable that chip in their devices.

The benefit of having Working FM chip on your phone.

• Save 3x the battery life of your phone – compared to streaming service
• Save 20x the data use on your phone – compared to streaming service
• Allow for emergency broadcasting and public safety alerts as mandated in the NPAS system (wildfire, floods and other natural disasters) when there is no network to
• Like me, if you travel a lot outside the country, free music FM never hurts. FM radio of that city can tell you lot more about that city than what you see. Roaming cost me $7 a day in addition to phone plan from TELUS when I was in Chicago last time just for streaming music on Spotify.
I love my local z98.9 and my92.1 FM radio and not a single day goes by when I am not tuned in to this to channels and I would love if I could hear them on my phone just by plugging in my headphones. Check my attached video.
I'm a Trusted Advisor
Posts: 31,989

Re: FM radio on Samsung S8, S8+, Note8 or any QUALCOMM powered Samsung phones

Hello @tarahmorency


We all agree with you. However the Canadian carriers will claim its up to the manufacturer to enable this which we all know is false and inaccurate. The carriers when putting in their bloatware, disable the FM chip from working. They have thay choice. Sadly we won't get it enabled unless the CRTC makes this a rule.

At this moment the only message you will get will be that they know and that they will say it's up to the manufacturer ( which again isn't a real message).

Sadly many of us have brought this up to the CRTC and they have told us they are looking into it.

You won't get the answer you want though.
I'm a Senior Advisor
Posts: 2,144

Re: FM radio on Samsung S8, S8+, Note8 or any QUALCOMM powered Samsung phones

This is not the first time I have seen this - I had a phone that the bluetooth was disabled in the early days of blue tooth - go figure - and the Sony Xperia Z had an FM chip in it and the manufacturer software sitting on the home screen - disabled.

 

Carriers have long played fancy free with the feature sets that the device manufacturers include in their product and market as key value items.

 

Many times, I have heard, oh that is a manufacturer issue, or we don't support that feature - when it comes to FM radio chips, there is no support required on the carrier's part - if it fails over time, you will get it fixed through warrenty or privately if you so choose.

 

Definitely something I have found very frustrating - first you determine whether a product has the feature set you want, then you have to figure out if the carrier will support it and try getting that information in advance of buying it. That is where I am looking forward to the longer buyer's remorse period.

 

I still keep my Q10 around because it had FM radio. I have had FM radio in my pocket for 50 years now in some manner or other, even when MP3 players came out, I got the ones with FM radio.

 

Bruce

I Like it Here
Posts: 0

Re: FM radio on Samsung S8, S8+, Note8 or any QUALCOMM powered Samsung phones

Thanks everyone and i just confirmed with my sister who works for Samsung Canada Mobile Department for tech support, she says the big three due disable the fm radio,  and well ill just flash my radio with usa radio 

and that will enable my fm radio and better battery life. 


@tarahmorency wrote:
Rogers can you explain why you have disabled our FM after we pay 1200$ for this device.

Did you know that your Samsung smartphone has FM chip built in? That chip has not been activated by your carriers (BIG 3). Disabling chip makes you buy bigger data package sometimes also pay additional dollars for overuse. Samsung has done its part by adding FM receiver chip to their phones; now its Service providers obligation to Re-enable that chip in their devices.

The benefit of having Working FM chip on your phone.

• Save 3x the battery life of your phone – compared to streaming service
• Save 20x the data use on your phone – compared to streaming service
• Allow for emergency broadcasting and public safety alerts as mandated in the NPAS system (wildfire, floods and other natural disasters) when there is no network to
• Like me, if you travel a lot outside the country, free music FM never hurts. FM radio of that city can tell you lot more about that city than what you see. Roaming cost me $7 a day in addition to phone plan from TELUS when I was in Chicago last time just for streaming music on Spotify.
I love my local z98.9 and my92.1 FM radio and not a single day goes by when I am not tuned in to this to channels and I would love if I could hear them on my phone just by plugging in my headphones. Check my attached video.

 

I Like it Here
Posts: 0

Re: FM radio on Samsung S8, S8+, Note8 or any QUALCOMM powered Samsung phones

Very soon Canada will have more mobile competition to open up the strangle hold that the 3 have which our own government is so scared to even deal with, when that happen big the start to fall down.

 

disabling features on a phone is just like the big 3 factory locking our phones which now next month will change 

people need to not be afraid to ditch there provider, i ditch telus after 23 years and ok service 

and moved to rogers. no difference to tell you the truth. 

I'm a Trusted Advisor
Posts: 31,989

Re: FM radio on Samsung S8, S8+, Note8 or any QUALCOMM powered Samsung phones

Hello @tarahmorency

When I worked at Best Buy I had many customers at the mobile desk complain about this.

Sadly the carriers will always blame the manufacturers when truly its the carriers development team disabling it because rather carriers have their own apps and or buckets of data to use.

When the CRTC makes the ruling that the carriers can not turn this off. The carriers will have to go with it and leave it alone. Many carriers including Rogers have way to much hand in software from the manufacturer and always disable or do whatever they want when they shouldn't be. Again they will claim its the manufacturer but we all know that's incorrect and false.

Hopefully this gets resolved soon and we can enjoy or FM radio on our phones.
I'm Here A Lot
Posts: 5

Re: FM radio on Samsung S8, S8+, Note8 or any QUALCOMM powered Samsung phones

FM Radio on the Galaxy S8 and Galaxy S8+

 

Can someone please explain to me why FM radio is not enabled on the G955W. This model with a Snapdragon 835 has all the necessary hardware to make it work and yet its intentionally been disabled in the software. I've made inquiries with Samsung and they referred me to contact Rogers to get this feature working. I bought this device directly from the manufacturer unlocked and yet Rogers seems to be responsible for disabling something I'd like to be able to use. There are times were I'd rather not use wifi or data to get something that my phone can ostensibly support natively so can someone from Rogers please explain this to me?

I'm Here A Lot
Posts: 5

Re: FM radio on Samsung S8, S8+, Note8 or any QUALCOMM powered Samsung phones

So just to be sure will the other 6 posts in here receive some sort of response from Rogers or is this an echo chamber?
I've Been Here Awhile
Posts: 2

Re: FM radio on Samsung S8, S8+, Note8 or any QUALCOMM powered Samsung phones

I would love to hear any response from Rogers on this. Their silence is very revealing, especially when they almost instantly reply to anything positive. I have an unlocked ASUS Zenphone 3 that has a radio app built in and it is superb to have the ability to listen to the radio while running or cycling. They can blame the manufacturers all they want - the fact is that Rogers is a big customer of Samsung and could easily demand phones come with the FM chip enabled.
I'm Here A Lot
Posts: 5

Re: FM radio on Samsung S8, S8+, Note8 or any QUALCOMM powered Samsung phones

I am not holding a lot of hope out, Samsung has pretty much ignored me and pointed the finger towards Rogers, and Rogers just flatly ignores me. In my mind that's not very customer friendly.