Rogers launches national customer contest for Taylor Swift | The Eras Tour

[RogersZia]

Attention Swifties! Are you ready for it?

Many of us waited to get the elusive tickets to Taylor Swift |The Eras Tour last August. We lined up for virtual wait lists, it turned out All Too Well for some and it was a Cruel Summer for the rest of us.

Soon You’ll Get Better, Rogers is proud to present Taylor Swift | The Eras Tour in Canada, and we’re giving our customers the chance to win 1 of 35 pairs of tickets every week to the Toronto or Vancouver shows.​ 

Here’s how you can enter your ticket-winning era:

Who will receive an email or text with details on how to enter the contest?

Rogers customers with eligible accounts in good standing will receive an email or text.  If you are subscribed to marketing  communications, you're already on the list and there's no action on your end. If you have previously unsubscribed, you'll need to resubscribe to get the email or text. You can do this by signing into your MyRogers account.

 I’m a Rogers customer, how do I enter?  
You’ll receive an email or text message starting on August 6th with contest details and a simple way to enter the contest.

Are you a customer but didn’t get an email or text?   
You may have unsubscribed from our communications. Sign into MyRogers or My Shaw to find out next steps to enter the contest. 

Are you a new customer?   
You’ll automatically receive an email or text message in our next weekly contest email. 

Want to become a Rogers customer? Check out our latest deals by visiting Rogers.com or visit a retail store. See the contest rules for more information in the FAQs.   

[57]

@fc9 : "the banner no longer appears on the Rogers website".

I just checked and the banner appears just fine after logging into MyRogers.  It is not on the regular Rogers website, although lots of information appears on the Rogers landing page regarding the contest.

You say you've tried the various suggestions, but I will provide the link again below for people who have problems with Rogers' websites:

https://communityforums.rogers.com/t5/MyRogers-Rogers-Apps/Tips-for-Rogers-Websites-amp-Apps/m-p/491...

Have you tried a different browser or logging in using Incognito or Private mode on your browser?

[fc9]

@57 Can you let me know what browser you are using and what link you arrive at to log in to?

I have Javascript enabled, pop ups allowed, I've cleared cache, tried Chrome, Safari and Firefox (in regular and private mode), and I am logged into my Rogers.

[57]

@fc9 : Latest version of Chrome on a Mac Mini M2 E10.  Link is:

https://www.rogers.com/ click on MyRogers at the top right of the page.

The following banner appears there:

TS Banner

PS. I also tried Safari and Firefox - both worked fine.  Above banner screenshot needs to be approved by a mod, so it may take a few minutes.

PPS. I just saw your additional comments and cannot explain why you don't get the banner. Sorry.  Good Luck.

[RogersYasmine]

Hello @fc9 ,

We'd love nothing more than to help ensure you get included in the TSwift contest! I've responded to your PM and will be more than happy to continue assisting you there. 🙂 #Swiftiesunite

Looking forward to your reply!

Kind regards,

RogersYasmine

[josun45]

I clicked the banner 2 weeks ago.. was told I should receive an email last Tues/Wed.. got nothing.. messaged a rep and they confirmed I was subscribed and I should receive an email next Tuesday (today).. and nothing 😕

[RogersYasmine]

Hello @josun45 ,

So very sorry to hear that! 😧

If you do not hear anything by end of day tomorrow, please reach back out to us via PM so we can assist you further. Thanks for being so patient, I'm confident we can get this all straightened out for you!

RogersYasmine

[JC1025]

@RogersZia @RogersMaude @RogersMoin @RogersYasmine I am also experiencing the same issues. I am a mobile customer in good standing - I did not receive any text/email nor any banners on the top. I have also tried to verify my mobile number and received an error code. I have been trying for a couple of weeks until I came upon this forum. Please help a desperate Swiftie enter the contest!! 

[RogersZia]

Good morning @JC1025!

Thanks for reaching about about the the national customer Taylor Swift | The Eras Tour contest, presented by Rogers! 🎶

We'd love to help you enter the contest for a chance to win a pair of tickets. I have sent you a private message and look forward to continue our conversation on there :).

You can also check out our Taylor Swift | The Eras Tour | FAQs  page for more information.

Stay beautiful 🎵!

RogersZia

[Magenta66ca]

I got scammed out of $600 for tickets that someone was claiming to be selling. 
it would be nice if I could actually go so the loss of my $ would not hurt so much. 

[RogersZia]

Hi @Magenta66ca welcome to the Community!

Truly sorry to hear this 😞 and really hope you win yourself a pair of tickets.

Have you already entered into the contest? 

Keep us posted :).

RogersZia

[AnDMcK]

I’ve been a long time customer and never received an email or text for this. And cannot find info on how to get into the contest at all. Frustrating 

[RogersMoin]

Hello, @AnDMcK.

Thank you for being a long-time member of the Rogers family. We’re thrilled to have you in our Community and are excited about your interest in The Eras Tour Contest - Taylor Swift! We want to make sure you can participate.

If you’re eligible and haven’t received a notification, please log in to your MyRogers account and look for the “Sign up now” banner to enter the contest.

For more information, check out our Taylor Swift | The Eras Tour | FAQs.

We’ve also sent you a private message; please reply at your convenience.

Cheers,

RogersMoin

[danny10]

I'm not getting an email to enter the draw.

[RogersMaude]

Good morning @danny10,

Thanks for reaching out! We want to make sure you're entered in the Taylor Swift | The Eras Tour contest, presented by Rogers!  

I'd be ‘Enchanted’ to assist you further, verify that you meet the criteria, so you get chance to win a pair of tickets. 

I've sent a private message to your inbox. You can view it by clicking the envelope on the top-right corner of the page.

Feel free to get back to me at youre convenience and in the meantime don't hesitate to explore our Taylor Swift | The Eras Tour | FAQs for more details.

RogersMaude

[Superman79]

This is the hardest contest to enter

[RogersCorey]

Good morning @Superman79!

I don't want you to have any "Bad Blood" and would like to turn this into a "Love Story" for you! If you need any help entering the contest and the above suggestions aren't working, please PM us for further support.

For more information on how our Private Messaging system works, you can find out more here.  

Regards,

RogersCorey

[jennigirl0801]

I have yet to receive any sort of verification that I have been entered into the contest. I am signed up to receive emails and notifications from Rogers and I do receive everything - except for this! 🫤

[RogersYasmine]

Hello @jennigirl0801 ,

Thanks so much for your interest in this amazing TSwift contest opportunity!! 

We would absolutely love to make your Wildest Dreams come true--but first we'll need to ensure that you are included in our weekly draws for the best chance to become a winner. 🙂

If possible, please send us a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, please check out our blog.

We'll do our best to respond as "Swift-ly" as can be!

RogersYasmine

[Victoria235]

Just entered this Rogers community, let’s hope l get a message 🙏🏻🙏🏻

Victoria

[RogersYasmine]

OMG, @Victoria235 !!

We are ECSTATIC that you've entered into the contest and we wish you all the luck!! Hopefully, you'll find yourself jamming in person to #TSwift in a purple haze. 💜💜💜

Cheers,

RogersYasmine

[Rosabella1963]

No email or text yet to enter?

[RogersCorey]

Hey @Rosabella1963!

You may have unsubscribed from our marketing communications. To make sure you’re on the list:

• Go to Rogers.com/Shaw.ca and sign in to your MyRogers or My Shaw account
• If you’re unsubscribed, you’ll see a banner on the home page (also under “My Offers” for MyRogers).
• Click the banner to fill out the form and resubscribe.
• Confirm your email and phone number using the link below the form.

After resubscribing or updating your contact info, you’ll receive an invite in our next weekly email.

If you've done this and still haven't gotten an email or text yet, don't worry, "we're not out of the woods" just yet! "You know all too well" that we've got your back!

Please feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

Regards,

RogersCorey

[Melissawaterman]

I  am a rogers customer I did not get any email to taylor swift consert how do I get in 

[RogersMoin]

Hello, @Melissawaterman.

We're thrilled you joined our Community and this blog. We appreciate your interest in the contest. If your account is eligible to participate and you have not received a notification, please log into your MyRogers online profile and look for the banner below to click "Sign up now."

Remember to review our Taylor Swift | The Eras Tour | FAQs for more details.

Please feel free to send @CommunityHelps a private message for further assistance. We detailed more info about our private messaging in this blog. 

Cheers,

RogersMoin

[ed703]

Hello experts!

I just re-joined Rogers' internet again on Sep 25 but haven't received any invitation through text or email yet. Nothing shows up under "My Offers" except "A deal just for you! Upgrade to fibre-powered Ignite services for the ultimate home experience." which directs me to Internet package page.

Should I keep waiting? Thanks!

[RogersJermaine]

Hey @ed703,

We appreciate you joining us here on the Rogers Community Forums and are ecstatic to hear that you have rejoined your services with us. 

It is possible that you are unsubscribed to receive our marketing communications, or we don’t have your latest email address on file. If you can, please go to Rogers.com and sign in to your MyRogers or My Shaw account to resubscribe or update your contact information. 

Once you resubscribe or update your account, you will receive an invite in our next weekly email.

If you have completed all of this already than please feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

Regards,

RogersJermaine 

[janmillette59]

My email is registered and I have been a customer since 1991…. Still can NOT enter Taylor Swift contest ??  

[RogersCorey]

Hey @janmillette59! 

Thanks so much for being a customer of ours since 1991, we really do appreciate your loyalty. If you're having trouble entering, please try checking your spam/junk folders. If the email is not there, please PM us directly and we'll help you change the ending and make sure you're in the running for the contest!

Please feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

Regards,

RogersCorey

[janmillette59]

Thanks Corey 

nothing at SPAM ?  Sent private msg to 

how do you send a message to @CommunityHelps ?? 
SENT msg today re Contest entry ??

[Muratucar7777]

Morning Rogers