How to find your WiFi password using your Ignite WiFi Hub

[RogersJo]

How to find your WiFi Password using your Ignite WiFi Hub 

Ignite WiFi Hub is available exclusively for Rogers Internet customers with the Ignite WiFi Gateway modem. Not sure if this is your modem? Check under “Internet” on your MyRogers account. Want to change your WiFi password? Use Ignite WiFiTM Hub! Below, learn how to use the Ignite WiFi Hub website or app to quickly find or change your WiFi password for the Ignite WiFi Gateway modem. 

Find your WiFi password: 

1. Open the Ignite WiFi app or visit the website at https://www.rogers.com/ignitewifi/.  
2. Sign in using your MyRogers username and password.  
3. Select the Connect tab followed by See Network. 
4. Select Show Password. Your current WiFi password will be displayed. 

Tip: If you have Ignite TVTM, simply ask your Voice Remote to “Show me my WiFi password” and it will display on-screen (as long as you’ve used Ignite WiFi Hub before).

Change your WiFi password: 

1. Open the Ignite WiFi app or visit the Ignite WiFi Hub page 
2. Sign in using your MyRogers credentials. 
3. Select Connect followed by See Network. 
4. Select the pencil icon (in the app) or Edit WiFi (on the website). 
5. Enter your new password in the WiFi Password 
6. Select Apply Changes to finish. 

Using the modem admin page: 

Alternatively, you can also find or change your WiFi password using the modem admin web page. 

1. While connected to your WiFi network, open an internet browser on your computer or device.  
2. Enter 10.0.0.1 and hit Enter.  
3. Sign in with the following credentials:  
   • Username: “Admin”  
   • Password: The default is "password" but you will have been asked to change it on your first sign-in. 
4. Select Gateway.  
5. Select Connections.  
6. Select WiFi or Status.  You'll see two boxes on the right side of the screen - one for your 2.4 GHz network and once for your 5 GHz network. 
7. On the 2.4 GHz box, select Edit and enter your new password in the Password field, then do the same on the 5 GHz box.  

 

 

     8. Select Save Settings to finish 

Have you checked out our new self-serve hub at www.rogers.com/support? Find all the information needed to manage your account and services online, 24/7, including troubleshooting tips, answers to most frequently asked questions, video tutorials, and more!