At Rogers, the safety and security of our customers is of the utmost importance. March is Fraud Prevention Month and we want to share ways in which you can help protect yourself from the many Phishing scams that are out there. Here are some simple precautions you can take to ensure that your personal details are kept private & protected.
Let’s begin with the basics: What exactly is Phishing?
Phishing refers to a fake email message that tries to trick someone into unknowingly doing something that puts them at risk. This can include sharing personal information or downloading viruses, like malware or spyware.
Scammers can also attempt to gather your personal or financial information over the phone. Usually, they make calls to offer you fake rate plans and promise incentives if you complete surveys or if you respond to their requests to “confirm” your account by providing sensitive information like PINs, passwords, or account numbers.
They may also try to gather information through text messages/SMS. Usually, these text messages will ask you to visit a specific website or call a certain phone number where you will be asked to provide information
Remember: Rogers will never contact you by email, text, or phone to ask for personal information including pin and account numbers
Good to know! But how can I help protect myself from this type of activity?
What should I do if I’ve received some suspected spam to my Rogers account?
Remember, we will never ask for personal information like a credit card number or pin when we email, call or text you.
To learn more, check out this video:
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