Samsung Galaxy S8 Plus July OTA
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06-30-2018 01:01 PM - last edited on 06-30-2018 02:32 PM by RogersDarrell
@RogersRoland Just wondering why Bell etc have already pushed the July OTA for the Samsung Galaxy S8+ (SM-G955W) And Rogers doesn't even mention it as "coming soon"?
https://www.sammobile.com/firmwares/galaxy-s8-plus/SM-G955W/
Re: Samsung Galaxy S8 Plus July OTA
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06-30-2018 02:39 PM
Hey @shaggyskunk,
The S8 and S8+ is slated for July 9th. Sorry it was missed on the last OS Update.
RogersDarrell
Re: Samsung Galaxy S9 Plus July OTA
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07-03-2018 01:33 PM - edited 07-03-2018 01:34 PM
https://www.sammobile.com/firmwares/SM-G965W/
Rogers needs to do better!!
Re: Samsung Galaxy S9 Plus July OTA
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07-04-2018 12:49 AM
Re: Samsung Galaxy S9 Plus July OTA
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07-04-2018 08:14 AM
Re: Samsung Galaxy S9 Plus July OTA
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07-06-2018 08:48 AM
"Let the Rogers Community Forums know if you have received the answer you needed... Just wondering if you had received the answer you needed. If so, you should let the Rogers Community Forums know so that the answer can help other members"...
@RogersRoland - NO, I didn't receive any answer as to why Rogers does not push updates at the same time as the other Carriers.... Is there some technical reason why, or is it that Rogers does not feel that it's customers needs aren't important?
Re: Samsung Galaxy S9 Plus July OTA
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07-06-2018 04:55 PM - edited 07-06-2018 04:59 PM
We simply do not rush to push an OS update out unless it is fully ready and has gone through multiple testing and approval phases. Being ahead or behind a few days or weeks isn't as important as getting product right, so it has minimal impacts once rolled out to the network, to the device and most importantly, to you the customer.
Check out the below infographic available under the OS Upgrades chart.
Re: Samsung Galaxy S9 Plus July OTA
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07-06-2018 06:51 PM
Re: Samsung Galaxy S9 Plus July OTA
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07-07-2018 02:43 PM
Re: Samsung Galaxy S9 Plus July OTA
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07-07-2018 02:52 PM
Re: Samsung Galaxy S9 Plus July OTA
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07-07-2018 06:02 PM
Re: Samsung Galaxy S9 Plus July OTA
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07-07-2018 06:04 PM - edited 07-07-2018 06:04 PM
Bbbuutt What about all the "testing" that Rogers needs to do.... lol 😂
Re: Samsung Galaxy S9 Plus July OTA
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07-08-2018 05:06 PM
depends on if you want to just update or wipe the phone, i just updated mine with the Bell firmware, everything is running fine.
Re: Samsung Galaxy S9 Plus July OTA
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08-18-2018 02:04 PM
Re: Samsung Galaxy S9 Plus July OTA
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08-18-2018 02:24 PM
Re: Samsung Galaxy S8 Plus July OTA
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02-26-2019 05:43 AM
https://www.sammobile.com/firmwares/galaxy-s9-plus/SM-G965W/
Rogers is lying to me when it says that my Software is up to date 😂
I'm not looking for Rogers to reply to this post - I know all the explanations - This is just silly in a sad way - It's a SECURITY PATCH not a OS version update fcol 🐢
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02-27-2019 08:45 AM - edited 02-27-2019 08:58 AM
Hello @shaggyskunk!
We post this schedule in an effort to be transparent and open with our customers, so they have a much better idea of when they can expect updates. If we didn't post this schedule, our customers would have no idea of when to expect an update.
Please take a moment to have a look at the infographic posted below our OS Update Schedule to better understand each step in the process: OS Upgrade Process.
Once an update is approved, the manufacturer rolls out the update.
Regards,
RogersCorey