Rogers Household to Rogers Household Ping Issues - Routing Issues

[Yatti420]

Hello everybody, 

Sad that I have to come on the forums to get a second opinion on this.. I think I have a routing issues between to rogers IP blocks.. 99x to 173x .. Doesn't seem to be functioning when I attempt to ping my secondary household both with Rogers packages.. 

There seems to be either a server blocking my requests (one way only) or a big routing issue on this block.. 

House 1 - Cisco DPC3825 Bridged to D-Link DIR-655 (rogers DNS for testing) {WAN Ping Allowed}

House 2 - Hitron CGN2-ROG Gateway/Router (rogers DNS for testing) {WAN Ping Allowed}

Pings to google/hitron from house 2.. 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time=2ms TTL=64
Reply from 192.168.0.1: bytes=32 time=2ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1ms TTL=64
Reply from 192.168.0.1: bytes=32 time=2ms TTL=64

Ping statistics for 192.168.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 2ms, Average = 1ms

ping google.ca

Pinging google.ca [64.71.249.49] with 32 bytes of data:
Reply from 64.71.249.49: bytes=32 time=13ms TTL=57
Reply from 64.71.249.49: bytes=32 time=16ms TTL=57
Reply from 64.71.249.49: bytes=32 time=18ms TTL=57
Reply from 64.71.249.49: bytes=32 time=15ms TTL=57

Ping statistics for 64.71.249.49:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 13ms, Maximum = 18ms, Average = 15ms

Tracert from House 1 to google.. 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

tracert google.ca

Tracing route to google.ca [64.71.249.49]
over a maximum of 30 hops:

  1     1 ms     2 ms     1 ms  vlan1.phub.net.cable.rogers.com [192.168.0.1]
  2    10 ms    10 ms     9 ms  7.8.0.1
  3    17 ms    13 ms    10 ms  69.63.254.229
  4    15 ms    13 ms    15 ms  24.156.157.86
  5    15 ms    18 ms    15 ms  69.63.249.205
  6    13 ms    18 ms    18 ms  69.63.249.61
  7    14 ms    14 ms    17 ms  69.63.248.170
  8    16 ms    12 ms    17 ms  64.71.249.49

Trace complete.

Now I can ping from House1 to House 2 without issues.. However attempting to go from House 2 (non bridge) to House 1 (bridged) results in destination host unreachable or requests time out.. This is not the case the other way around.. 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

tracert 173.32.75.8

Tracing route to CPE1caff7df5aba-CMbcc8101002de.cpe.net.cable.rogers.com [173.32
.75.8]
over a maximum of 30 hops:

  1     1 ms     1 ms     2 ms  vlan1.phub.net.cable.rogers.com [192.168.0.1]
  2     9 ms     8 ms    13 ms  7.8.0.1
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *     69.63.254.229  reports: Destination net unreachable.

Trace complete.

tracert 173.32.75.8

Tracing route to CPE1caff7df5aba-CMbcc8101002de.cpe.net.cable.rogers.com [173.32
.75.8]
over a maximum of 30 hops:

  1     1 ms     2 ms     1 ms  vlan1.phub.net.cable.rogers.com [192.168.0.1]
  2    11 ms    10 ms    10 ms  7.8.0.1
  3     *     69.63.254.229  reports: Destination net unreachable.

Trace complete.

 This is driving me nuts not being able to ping or connect to my secondary household.. Oddly I can access the router (dlink) at house #1 via webgui on a different port.. 

Any help would be greatly appreciated as my connection works one way.. But not the other.. Dissapointed to say the least.. It's been a week like this.. The only thing I could consider on my end (house 1) is debridge the cisco and try again.. 69.63.254.229 what is this? Why is is it blocking my connection to the 173x block? Yet from 173x I can ping and router 99x no issues.. 

Thanks in advance, 
Yatti420

***edited labels***

[Yatti420]

The craptacular category.. I will have to call in.. It all of a sudden just went up after 10 months?

[Gdkitty]

I think those were 7.. the old hitron was 8, and the new hitron 12

[Yatti420]

$12 a month!? Seriously.. I figured out that Private WAN IP was set on the hitron at parents!? I can't really explain that one!.. 

I can pretty much assure Rogers unless a serious change in bandwidth caps and policy is in order that they will begin feeling the effects of just straight ripping the customer off and causing problems for them.. 

Teksaavy here we come when our contract is over!

[Gdkitty]

The new is 12, as long as it's not bridged, it's actually an ok router, dual band, can plug in external drive. So you are paying for more features (again as long as not bridged)

Since I have the other services, I have the unlimited addon, just to not have to worry. Price wise (because of other services) is about on par with tsi's unlimited.
But agreed, the BASE data caps need to be increased to be more competitive.

But would understand if you changed. Just remember when you do, compare everything. If you have had many past general issue with Rogers say due to bad infrastructure, etc, you can have the same when using a competitor that uses the same infrastructure. (Tsi modems need to be provisioned by Rogers, etc). So make sure to do all your comparisons, reviews, etc for your area in specific.

[Gdkitty]

Private wan ip? So it pretty much wouldn't accept any connections?