Wifi calling

[CherylTarr]

Why will the WiFi calling work for phone calls but not text messages

***Edited Labels***

[RogersJermaine]

Hello @CherylTarr,

Thank you for joining us here on the Rogers Community Forums, and we appreciate your post!

If you can, please let us know some more details regarding the issue you are experiencing with SMS not working while on Wi-Fi Calling.

• How is your Wi-Fi connection? Do you notice any slowdowns while browsing or streaming?
• Are you unable to send and receive messages, and are you getting any error messages to indicate they are not going through?
• Can you send and receive messages while on LTE mobile data?

Let us know some more details as well as the make and model of your device and OS. We look forward to your reply.

RogersJermaine