Hello, @CorDawg.
Welcome to Rogers Community Forums! 😃
Thank you for posting your query in the Community. During the voicemail setup, you two options for the greeting, either standard or personalized. Once you accepted the standard greeting, did you press 3 to set up the name announcement? I think this overrides the standard greeting and replaces the recording in place of the phone number.
I'm using the standard greeting as well; however, instead of the name, I recorded my phone number.
If you would like to try setting up your voicemail again, we can reset your voicemail. Please send us a private message at @CommunityHelps. You can find details about our private messaging in this blog.
Cheers,
RogersMoin