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Samsung S23 ultra backorder

Sächi
I've been here awhile

I just ordered the phone yesterday. No email confirmation whatsoever. I checked live chat (Anna) telling me that the phone is in backorder. Does anyone know how long the wait would be?

 

 

***Edited Labels***

9 REPLIES 9

Re: Samsung S23 ultra backorder

RogersZia
Moderator
Moderator

Hello @Sächi, welcome to the Rogers Community Forums!

 

Great choice of device! The delivery timeframes can vary depending on the exact model. For e.g. Samsung Galaxy S23 Ultra 256GB shows in stock, Samsung Galaxy S23 Ultra 512GB shows in stock in Cream and Phantom Black, but shows delivery time frames of over 4 weeks for Lavender and Green.

 

What is the exact model and colour of your device? It will help us provide you with exact info.

 

 

 

 

RogersZia

Re: Samsung S23 ultra backorder

Sächi
I've been here awhile
Hello Zia,

I ordered the lavender one. 🙂

Re: Samsung S23 ultra backorder

@Sächi, Samsung Galaxy S23 Ultra 256GB Lavender currently has a delivery time frame of 2-5 days. However, the delivery time for Samsung Galaxy S23 Ultra 512GB Lavender shows as over 4 weeks.

 

 

 

 

RogersZia

Re: Samsung S23 ultra backorder

12je34
I've been around
I have order 512 phantom black , also shows back order. but you say there is stock?

Re: Samsung S23 ultra backorder

scsmith6
I plan to stick around

I picked up mine today (March 3), after ordering it today, from the Rogers store in Markville Mall. Phantom Black.512GB

Re: Samsung S23 ultra backorder

Mero
I've been around
I ordered the phantom black s23 ultra 512gb on Friday March 3. Said 2 to 5 days for delivery. Asked Anna and said it's back ordered. When can I expect delivery?

Re: Samsung S23 ultra backorder

Greeting @Mero!

 

When a device is backordered, that typically means the expected delivery time frame has reached 4+ weeks as @RogersZia mentioned earlier in this thread.

 

I know that you're excited to receive your device and I am sorry for the delay.

 

Regards,

RogersCorey

Re: Samsung S23 ultra backorder

Gauravtqngri1
I've been here awhile
I order it on march 6. It’s been 5 business days but no email or anything about order. I order green 256gb

Re: Samsung S23 ultra backorder

KraB
I've been around
It me 5 weeks to get the green one
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