Samsung S23 ultra backorder

[Sächi]

I just ordered the phone yesterday. No email confirmation whatsoever. I checked live chat (Anna) telling me that the phone is in backorder. Does anyone know how long the wait would be?

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[RogersZia]

Hello @Sächi, welcome to the Rogers Community Forums!

Great choice of device! The delivery timeframes can vary depending on the exact model. For e.g. Samsung Galaxy S23 Ultra 256GB shows in stock, Samsung Galaxy S23 Ultra 512GB shows in stock in Cream and Phantom Black, but shows delivery time frames of over 4 weeks for Lavender and Green.

What is the exact model and colour of your device? It will help us provide you with exact info.

RogersZia

[Sächi]

Hello Zia,

I ordered the lavender one. 🙂

[RogersZia]

@Sächi, Samsung Galaxy S23 Ultra 256GB Lavender currently has a delivery time frame of 2-5 days. However, the delivery time for Samsung Galaxy S23 Ultra 512GB Lavender shows as over 4 weeks.

RogersZia

[12je34]

I have order 512 phantom black , also shows back order. but you say there is stock?

[scsmith6]

I picked up mine today (March 3), after ordering it today, from the Rogers store in Markville Mall. Phantom Black.512GB

[Mero]

I ordered the phantom black s23 ultra 512gb on Friday March 3. Said 2 to 5 days for delivery. Asked Anna and said it's back ordered. When can I expect delivery?

[RogersCorey]

Greeting @Mero!

When a device is backordered, that typically means the expected delivery time frame has reached 4+ weeks as @RogersZia mentioned earlier in this thread.

I know that you're excited to receive your device and I am sorry for the delay.

Regards,

RogersCorey

[Gauravtqngri1]

I order it on march 6. It’s been 5 business days but no email or anything about order. I order green 256gb

[KraB]

It me 5 weeks to get the green one