Samsung Galaxy S9+ -> Phone call sound issues for other person
I am hoping someone can help me out. 🙂
Over the last few weeks, I have been told that people cannot hear me well when in a phone call. I hear them perfectly and I recorded myself via video on my phone and sound is perfect (not a microphone issue). Is this a Rogers issue?
I fixed it but not sure how to delete this post...
Here's how I fixed the problem:
Performing a settings reset will allow you to reset your phone settings to their defaults. Any customizations you’ve made will be discarded but personal data and settings of downloaded apps remain intact or not affected. If the problem is caused by improperly configured settings on your device, this method will likely fix it. Here’s how it’s done:
Swipe up on an empty spot from the Home screen to open the Appstray.
Tap General Management.
Select the option to Reset settings.
Tap Reset settings to continue.
If prompted, enter your device credentials like PIN or password.
Then tap Reset settings again to confirm reset.
Wait for your phone to finish resetting your settings and when it’s done it will restart. After the restart, test your phone to see if the audio is back.
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