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Google Pixel 3 Shutting Off

Ursajoy
I've Been Around

Anyone know why my Google pixel 3 is shutting off when it moves? I will have it on my hand walking and the swing of my arm will shut it off. Even just being in my purse or pocket. It's also running really hot lately. It's less than two years old

 

 

***Edited Labels***

2 REPLIES 2

Re: Google Pixel 3 Shutting Off

RogersRob
Moderator
Moderator

Hello @Ursajoy,

 

Thank you for your post! We are sorry to hear that you are experiencing technical issues with your device. We know how important it is to stay connected at all times. 

 

In order to better assist you, we will need more information on the situation. Can you kindly answer the following questions: 

  • Is the device still under warranty?  
  • Have you completed any troubleshooting steps since noticing the issue?

 

Depending on whether your device is still covered by the manufacturer warranty or not, we’ll be able to guide you through the next steps.

 

Awaiting your Reply.  

 

RogersRob 

Re: Google Pixel 3 Shutting Off

d2177
I've Been Around
My guess is a battery problem. Try turning off wifi when you're not at home. Otherwise the phone continues to search for a wifi signal every 30 seconds.
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