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Connecting Galaxy Watch7 to new RPP plan

Rookie8
I've been around

Seeing several posts about BYOD Android watch connection issues.  I just purchased a new S24 and Watch 7 LTE through a RPP plan and cannot get the watch to connect to the network.  It connects to the phone fine, but not to the network.  Spent basically all day on the phone and visited 2 different corporate Rogers locations.  Still no LTE! I am told my plan is good....paid the $70 connection fee.  Tried about 5 different eSims now.  Still nothing.  Contacted Samsung directly and they just told me that the Watch 7 LTE will not work on the Rogers network and I need to contact Bell or Telus.  Any ideas??  The last store told me my watch must be faulty.  

 

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Re: Connecting Galaxy Watch7 to new RPP plan

TechyCanuck
I've been around

I'm in the same boat. Just switched 2 lines from Telus and got the S24 Ultra and the Samsung Ultra Watch on the RPP program. I've spent hours on phone and in-store and no one can figure this out. They are telling me that the watch and the phone are not properly "linking" which can only be done in the store and going through the Samsung Wear app. I had the store move to a new E-Sim and tried adding it to the watch. It still didn't work. Last night I completely reset the watch and will try going to the store one more time to activate a new E-Sim but I'm not holding my breath. After reading through all the posts online, this has been an ongoing issue specifically for Rogers customers. I may have to consider switching my lines back to Telus if this doesn't work.

 

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