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Calls going straight to voicemail

Ckay3333
I've been here awhile

I occasionally get calls going straight to voicemail. It's not all the time, just occasionally, and it's not like it's just when I have a bad signal, it happens when my signal strength is fine. This is a huge problem considering I work at a hospital and am on call. The crazy thing is, my phone and phone plan with Rogers it through the hospital.

 

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3 REPLIES 3

Re: Calls going straight to voicemail

RogersCorey
Moderator
Moderator

Good morning @Ckay3333,

 

In my experience, hospitals are notorious for blocking cell signals. They way they're constructed and designed can disrupt a cellular signal. I understand this is highly inconvenient however as a hospital worker.

 

I'll need to determine exactly where you're experiencing these issues and ask some troubleshooting questions.

 

Please feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

 

~RogersCorey

Re: Calls going straight to voicemail

Ckay3333
I've been here awhile
The calls that went straight to voicemail were are at home. Saturday I had a missed call that went straight to voicemail, one minute later they called again and this time it went through.

Re: Calls going straight to voicemail

KostaK
I plan to stick around

Recent phone update on Android phones drops the calls staining as the SPAM, even stars with legit area code. See In recent call list.

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