Sunday - last edited yesterday by RogersZia
If I replace the battery in my iPhone from a 3rd party repair store, will they still accept my returned phone at the end of my 2 year term? My battery is really low and I charge it 2-3 times a day. I use my phone for work and can’t stand constantly having it dying so quickly.
***Edited Labels***
yesterday
Hello @Siel1110,
Welcome to the Community!
You would need the device to be in good working condition to be able to return it with our Save and Return program. A device in good working condition must power up to the home screen, accept and hold a charge, and have the ability to perform a factory reset. The device must function correctly, have no physical or liquid/moisture damage, no missing parts and the screen is void of any dead/dark spots and/or blemishes.
Keep in mind, we will not be able to accept a device that does not meet these requirements or that has been reported lost or stolen. If your device is not in good working condition, you will then need to repay the Save & Return credit.
Is the device still under warranty? I would recommend you to reach out to the manufacturer first.
I hope this helps.
RogersZia