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Services during suspension period

Maralsn
I've been around

Hello,
I was wondering if I could get info on voluntarily suspension period. I am going to a vacation and I was planning to put a hold on my mobile service during this 1/5 month. I would like to know if I am still able to receive calls and messages during the suspension period.

 

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Re: Services during suspension period

LordDrakkon
I'm an advisor

When your service us suspended, you will definitely not be able to receive calls. You might be able to receive an incoming text from Rogers but that is more than likely about it. Suspension of a service, even when you ask for that suspension, puts the service on pause. A fifth of a month might not be long enough to meet the minimum requirement to suspend a service. Service suspension requests are meant for more of a longer term period, like 2+ months, not a few days to a week.

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Re: Services during suspension period

LordDrakkon
I'm an advisor

When your service us suspended, you will definitely not be able to receive calls. You might be able to receive an incoming text from Rogers but that is more than likely about it. Suspension of a service, even when you ask for that suspension, puts the service on pause. A fifth of a month might not be long enough to meet the minimum requirement to suspend a service. Service suspension requests are meant for more of a longer term period, like 2+ months, not a few days to a week.

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