Rogers tech drilled through drain pipe

[Ramikhudair]

Recently we noticed mold in our basement. We hired a professional to clean it up and they advised us that a drain pipe looked to be damaged. Today we had a plumber come and found that a Roger’s tech had drilled a hole through the drain pipe which caused all the damage in our basement. How do we have this rectified by Roger’s?

*Added Labels*

[RogersZia]

Hello @Ramikhudair,

Welcome to the Community!

Thanks for bringing this to our attention. We can review the account and service call notes to learn more.  If you may please send us a PM @CommunityHelps we'd be happy to help.

RogersZia