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Forum Posts

Cannot Views Offers

I have spent 5 hours with Rogers technical support and no one can fix a glitch where I cannot access my offers page, I get an error. They simply say they cannot fix it. It seems to be linked to my account. I have a Rogers Preferred plan, so I want to...

Cancelling plan

How do I get someone who can speak to me regarding customer loyalty and new plans. I got a quote from Telus for a corporate discount through my company. Rogers was not able to match but when I filled out the form for Rogers to get back to me regardin...

User9201 by I've been here awhile
  • 317 Views
  • 3 replies
  • 0 likes

Missing discounts

Review of Rogers BYOP ConnectionsI recently enrolled in Rogers BYOP connections through the Uber app, attracted by a promotional deal that offered the first line for $30 and the second line for $35. However, upon enrollment, there was no mention of a...

Fazy by I've been around
  • 298 Views
  • 1 replies
  • 0 likes

Billing is Still Wrong

I am getting very frustrating now. I am not sure this will help. I upgraded my phone to iPhone 16 as per the Black Friday sale. The customer service guy deleted my preferred program discount by mistake. I finally reached another lady and helped to ad...

shell_bei by I've been around
  • 246 Views
  • 1 replies
  • 0 likes

RPP ENROLMENT FEE

I was told that a 70$ Enrolment fee will be waived off for the RPP plan and I was told its only for existing customers and not for new customers? I am a new customer to Rogers and still was charged that fee. Any idea who to reach out to   *Added Labe...

1000 long distance minutes.

Hey enthusiasts, I got a phone from Rogers last month along with a plan. I also used my Rogers Preferred Program code. When I signed up for the plan, I asked the representative if it included 1,000 international minutes to Bangladesh. He assured me t...

AHardnut by I've been around
  • 519 Views
  • 1 replies
  • 0 likes

RPP plan is a trap

Got this Rogers Preferred Program advisement from my work perk claiming monthly charge could be as low as $40 per month. Called the customer service and I have to pay $50 to know what options I could get. She mentioned the lowest plan could be $45 pe...

RPP Passcode

I have been with Roger’s for 17 years and I never had issues with them. However suddenly my RPP expired and I need a Passcode. For 2 months I am trying to get a Passcode without success.There is a form online that I filled out and ask for the Corpora...

avegiard by I've been here awhile
  • 890 Views
  • 2 replies
  • 0 likes

Could not be more dissatisfied with Rogers.

I originally had reached out to Rogers to ask if there were any promotions available for me to decrease the amount that I was paying on a monthly basis in order to save money. I was advised that I would be possibly eligible to join it preferred prici...

bharbourne by I've been here awhile
  • 768 Views
  • 3 replies
  • 0 likes
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