04-22-2022 12:56 PM
Right now if someone calls me and it goes to voicemail I get 3 redundant notifications:
1. Missed call from the phone (this isn't Rogers fault and it makes sense)
2. A voicemail indication that is coming from Rogers network (also fine)
3. A text message saying I have a new voicemail from the phone number (why?)
I want to stop getting (3), the text message. How can I do that?
Solved! Solved! Go to Solution.
04-23-2022 12:20 PM
Greetings @automaton!
Thanks for posting your inquiry here in the community. We hope you've been doing well!
I can understand how it might seem repetitive to have several notifications about the same call sent your way. Unfortunately, that particular feature is automatically included and cannot be disabled at this time. So sorry for any disappointment caused. 😞
Thanks for being a part of this community and have a nice day!!
RogersYasmine
04-23-2022 12:20 PM
Greetings @automaton!
Thanks for posting your inquiry here in the community. We hope you've been doing well!
I can understand how it might seem repetitive to have several notifications about the same call sent your way. Unfortunately, that particular feature is automatically included and cannot be disabled at this time. So sorry for any disappointment caused. 😞
Thanks for being a part of this community and have a nice day!!
RogersYasmine
07-06-2022 02:41 PM
Ugh this is the worst feature ever... Every phone since 1997 offers a voicemail indicator, why does Rogers clutter my SMS with all these chats about voicemails from spam numbers! Pain in my butt, only from Rogers.
07-07-2022 10:30 AM
01-31-2023 06:42 PM
I would also like to know if there has been a fix for this problem. My wife and I both find that "feature" extremely unnecessary and annoying.
02-01-2023 06:48 PM
Hello, @RCW17.
Thank you for joining this thread; the text message lets you know at a glance if the pending voicemail is from a known number. I appreciate your point; it may be a redundant feature. However, it can't be disabled, as discussed in the solution post.
Regards,
RogersMoin