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Cannot access email, reset password ir set up MFA

KSons
I've been around
Tried numerous times and always get the message to contact for assistance sign in security has been enhanced.
Contacted severals times only to be transferred to numerous people and no one knows how to resolve the issue. Last call we were told we would receive a call back within 2 weeks...that was 4 months ago
1 REPLY 1

Re: Cannot access email, reset password ir set up MFA

RogersMoin
Moderator
Moderator

 

Hello, @KSons.

 

Welcome to the Rogers Community! We appreciate your post regarding the difficulties you're experiencing accessing your email and setting up Multi-Factor Authentication (MFA).

 

We understand how frustrating it can be to lose access to your email. We are here to assist you in regaining access as quickly as possible.

 

To effectively review your account details and guide you through the MFA setup process, we request you send a private message to @CommunityHelps. You can find detailed instructions on how to send a private message in our helpful blog

 

We look forward to assisting you.

 

Cheers,

RogersMoin

 

 

 

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