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Can't View Bill on Google Chrome

James_58
I plan to stick around

James_58_1-1641804889041.png

 

All I am seeing is this blank screen on Google Chrome. It is fills on Edge, so how do I get Chrome to do the same?

2 REPLIES 2

Re: Can't View Bill on Google Chrome

Pauly
Resident Expert
Resident Expert

do you have adobe reader installed? what happens when you click Safe PDF? does the file save to your C:\> Drive? can you try opening the file once you save it?  you need an app called Adobe Reader to view almost all bills from any company not just rogers

Re: Can't View Bill on Google Chrome

57
Resident Expert
Resident Expert

If you're seeing the information on one browser but not another, the issue is usually with your cache, cookies, or other browser settings.  Here's a summary of tips regarding Rogers and Browsers:

 

https://communityforums.rogers.com/t5/Internet/Unable-to-load-certain-website-s-and-or-videos/m-p/46...

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