08-07-2023 03:36 PM
Be careful migrating from Shaw to Rogers. Told my new plan would be the Shaw 27GB BYOD for 45$...OK let's do it
First bill finally comes it's now 100$ and with all the extra service charges total comes to 218$.... wow why did i ever migrate???? 218$ for 12.38GB of usage
Wonder how many phone calls and time this is going to take to fix.... four calls later and i think it finally fixed.... I hope!
08-07-2023 10:28 PM
Good evening @handel11,
Welcome to the Community!
I appreciate the details you've shared about the wireless migration. It's definitely sad to know you had a less than ideal experience. Your first bill typically includes a set up fee, partial charges and one month in advance charges. Please click here to see what you can expect from your first bill.
I hope the issue is resolved as you've mentioned, however if you still require account support please let us know and we will be happy to help!
RogersZia