don't have Rogers Credit Card

[srkyles]

I got an email saying they were making changes to my Rogers credit card . I do not have a Rogers Credit Card. The on-line bot Ruby is useless, and I have been on hold on the fraud line for over an hour.  This is why I would never have a Rogers Credit Card. If they have no customer service, who needs them?

Does anyone have any ideas on how I make sure I am not getting charged by Rogers for something I don't have?

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[57 · Accepted solution]

If you don't have a Rogers Bank Credit Card and you didn't click on anything, then you can probably ignore the e-mail.  If you want to contact someone contact RogersBank - link below.  Rogers Bank is a separate entity.

https://www.rogersbank.com/en/contact_us

Customer Care?

The Ruby bot is useless for anything but the most basic questions.