Good evening @Eldad,
Welcome to the Community!
If you are looking to lower the number of unsolicited marketing calls you can register for the National Do Not Call List. Please click the hyperlink to learn the steps on how to register your number to the National Do Not Call List.
RogersZia
@Eldad wrote: ...what can I do to stop those calls?
Although the DNCL may be of some help, many telemarketers, especially ones located outside Canada, do not respect the DNCL.
What I do is simply not answer any calls that are not from people in my phone's directory. The ones in my home phone's directory have a "distinctive ring" so I answer those. Most telemarketers do not leave a message if you don't answer. Also, answering a telemarketing call may put you on their list as someone who answers telemarketing calls, which you do not want. Telemarketers can spoof any phone number they want and they use auto-dialers to call every phone number area by area.
Someone that you do wish to talk to, who is not in your phone's directory, will probably leave a message and you can call them back and add them to your directory.
The Federal Do Not Call list is intended for companies you do not do business with. If you are already a customer of Rogers, then you should call rogers and request to be added to their INTERNAL Do Not Call List.
Here's another Tip, you can do this with most other companies too.
Hi there @Emmapierre ,
Thanks for your post!
Since you are a customer of Rogers and subscribe to our services, you would still be registered to our internal marketing lists and may receive marketing calls or materials from time to time. We can certainly add you to our internal DNCL upon request, which may take up to 10 calendar days to fully kick in.
To be added internally, please reach out to us via PM @CommunityHelps. For more information on how our Private Messaging system works, please check out our blog.
Thank you,
RogersYasmine
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