Scam call offering apple watch and Rogers discount 40%

[Dove_02]

Checked my account and scammer ordered a new line and an iPhone15. Not sure how that happened. Never gave pin for account.

*Added Labels*

[RogersCorey]

Good morning @Dove_02,

This is a serious concern. Have you made contact with our Fraud Department as of yet? 

If not, please send a private message as soon as possible to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

Regards,

RogersCorey

[Dove_02]

I did contact Rogers's Fraud department, but the line and the phone have yet to be removed from my account. 😞

[RogersCorey]

It can take some time for a fraud investigation to be fully concluded. Please bear with us while the Fraud Department does their investigation. Thank you!

Regards,

RogersCorey