12-31-2023 09:14 PM - last edited on 01-03-2024 08:46 AM by RogersYasmine
Received text from 1 519 xxx 7157 advising payment to Rogers failed.
***Edited Labels***
Solved! Solved! Go to Solution.
01-02-2024 09:27 PM
Hi @DMc1,
Thank you for bringing this to the attention of the Community! Please remember Rogers will never ask you to provide your personal or account information through email or text.
For suspicious text (SMS) messages, forward them to: 7726 (SPAM). You can also check out our Phishing and spam to learn how to identify these message as spam.
RogersZia
01-02-2024 09:27 PM
Hi @DMc1,
Thank you for bringing this to the attention of the Community! Please remember Rogers will never ask you to provide your personal or account information through email or text.
For suspicious text (SMS) messages, forward them to: 7726 (SPAM). You can also check out our Phishing and spam to learn how to identify these message as spam.
RogersZia
01-03-2024 08:44 AM
Big red flag number one, you received a text message from a standard telephone number and NOT a 4 or 5 digit short code, rogers will NEVER text you from a actual mobile number of a customer, well except from some shady dealers who try to make extra commission, but its wrong, ignore it and report it as spam and do not post the number it could belong to an unsuspecting customer who has no idea their number has been spoofed.