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I had a weird phone call from Rogers from 647 252 4251

Toosimple13
I've been around

She offered me a deal for a cell phone subscription and then asked for my name, address, phone, and then id which I gave her my drivers licence number and exp date, then she wanted more id, so she asked for my passport number, or my SIN.  Please check this call out, I am not happy to give my id over the phone esp. when I am a Rogers customer for my Internet and television. Terrible service.

 

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14 REPLIES 14

Re: I had a weird phone call from Rogers from 647 252 4251

Pauly
Resident Expert
Resident Expert

be careful who you give out your info to, it could also be a scam caller posing as rogers.  if the number is not rogers official number then i would do a double take and hang up and call back

Re: I had a weird phone call from Rogers from 647 252 4251

Memorial
I've been around

Sorry to say but I believe you were scammed. They're spoofing 'ROGERS' on caller ID. I've been getting calls from the same number from the past few days and just ignore them, they never leave voicemail. 

Re: I had a weird phone call from Rogers from 647 252 4251

57
Resident Expert
Resident Expert

As mentioned above:

 

1. This is very likely a scammer.

2. Any phone number or name display can be "spoofed" by a scammer.  Be very wary with any calls that come out of the  blue.  I never talk to anyone promoting anything by incoming phone call and I never talk to door to door people either. They only have their own interests at heart and not yours.  

3. Rogers would have already had most of your information and would not need it again.

4. Anyone asking for Passport or SIN is a huge red flag.  See the link below regarding protecting your SIN.

 

https://www.canada.ca/en/employment-social-development/services/sin/protection.html

 

5. People are being scammed all the time and you need to be skeptical of any incoming calls or door to door people.  Simply refuse to talk to them.

6. This was probably not a call from Rogers.

Re: I had a weird phone call from Rogers from 647 252 4251

Pauly
Resident Expert
Resident Expert

I finally got one of these calls today, they are claiming to be from Rogers however the guy sounded exactly like the duck cleaning telemarketer call I had a few hours prior

this screams scam. he would not  even give me the plan code, he said it was a secret.

Re: I had a weird phone call from Rogers from 647 252 4251

dmbcanada
I plan to stick around

Just got a call from same number today, didn't answer as I was in a meeting.   Can anyone from Rogers confirm these are legit calls?  They didn't leave a message. 

Re: I had a weird phone call from Rogers from 647 252 4251

57
Resident Expert
Resident Expert

@dmbcanada : As discussed earlier in this this thread, since any number can be spoofed by a scammer, the number itself means nothing.  As discussed in my previous post in this thread, this appears to be a scammer.  The fact that there is no message is another red flag.  If you're really interested, the only way to know may be to pick up and see if they ask for information they shouldn't.

Re: I had a weird phone call from Rogers from 647 252 4251

Pauly
Resident Expert
Resident Expert

I would also be careful posting the number on a site like community forums. This number might belong to an unsuspected victim of number spoofing so you might make the real number owner very agitated by posting their number on a public forum.

Re: I had a weird phone call from Rogers from 647 252 4251

lelemood
I've been around

I have reseived several calls claiming to be from Rogers, number on my phone display 647 440 ****. Told them several times not to call me back but calls were still coming. On the last call when I complained not to call me anymore the agent on other side told me to shut...

Re: I had a weird phone call from Rogers from 647 252 4251

RogersJo
Retired Moderator
Retired Moderator

Good Afternoon @lelemood,😊`

 

Thanks for bringing this to our much needed attention. That is rather concerning. With all the scams out there nowadays, one can't be too careful. Rest assured if we were trying to connect with you, we would most definitely document a note on your account with the reason for the call. This is most certainly not a call from us. If I may suggest blocking the number if you have not already done so?

 

In addition, we can add you to our Internal Do Not Contact List in the event that you do not want to be contacted by us. There is also an option to also enroll in the National Do Not Call Registry which allows you to list  your number to lower the number of unsolicited marketing calls (Neither option stops scammers unfortunately btw). To do so, you can utilize any of the options listed below:

 

Website: LNNTE-DNCL.gc.ca


Telephone: 1-866-580-DNCL (1-866-580-3625)

 

The hours of operations are as follows:

 

Complaint line:

 

Monday to Friday: 8:30 a.m. – 4:30 p.m. (Local Time)

 

Registration:

 

24x7 Online or by Phone (Customer must be calling from the number they want to register).

 

I hope this helps!

 

RogersJo

 

Re: I had a weird phone call from Rogers from 647 252 4251

ripjacker99
I've been here awhile

I was offered a deal on cell phone and internet and they asked for my sin and drivers license. I didn't trust it at first, but then i checked with rogers.ca live chat and got the numbers checked out. Chat confirmed all the numbers I was called from are legitimate so I went ahead and gave them my sin and driver's license. A couple weeks later I message chat and ask them where everything is and they inform me the numbers are indeed fake and I have been victim of a scam. I asked why they said the numbers were legitimate and they responded with "we have no record of anyone confirming these numbers with you" I'm beyond upset ...at least they can't actually do anything with my ID. I'm 100k in debt. Good luck taking out a card or any service in my name lol

Re: I had a weird phone call from Rogers from 647 252 4251

57
Resident Expert
Resident Expert

@ripjacker99 : As discussed in this forum and all over the web, any phone number can be "spoofed", therefore a phone number is no indication of the callers actual verified identity.

 

https://www.comparitech.com/blog/information-security/number-spoofing-scams/

 

Also as discussed all over the web and here, one should NOT give their SIN to anyone not on the following list.  See:

 

https://www.canada.ca/en/employment-social-development/services/sin/protection.html

 

More on Scams below:

 

https://communityforums.rogers.com/t5/Scam-Phishing-Fraud/tkb-p/ScamFraudNotifications@tkb

Re: I had a weird phone call from Rogers from 647 252 4251

ripjacker99
I've been here awhile
Yea...as mentioned I only gave them anything because of rogers live chat telling me the phone calls were legitimate. These scammers aren't just spoofing numbers. The phone numbers came up as fake when I asked about them again. They're clearly temporarily adding their fake numbers into rogers database otherwise why would the live chat agent tell me they were legitimate calls

Re: I had a weird phone call from Rogers from 647 252 4251

57
Resident Expert
Resident Expert

@ripjacker99 : You're completely missing the point. The phone number can be legitimate, but the person on the other end can be a scammer because he's spoofing a legitimate number.  It doesn't matter what the chat says about the number.  Here's the relevant information from one of the links I provided. previously.

 


Caller ID spoofing is when a caller deliberately changes the information transmitted to your caller ID display to disguise their identity, sometimes for unethical reasons.

 

Keep these in mind for your protection while using your home or mobile phone:

  • Don’t give away your personal information
  • If you do answer a call from an unknown number, ask for a number you can call them back on.
  • Don’t call back or answer calls from unknown numbers.
  • If the call is at all suspicious, it is probably is a scam. 
  • If they say they are calling regarding one of your accounts, do not hesitate to ask for further information and call the firm back through the firm’s general switchboard number.
  • Be aware that a Caller ID showing a “local” number no longer means it is necessarily a local caller. If the caller claims to be from a legitimate company or organization, hang up and call them back using a valid number found on their website or on your latest bill if you do business with them.
  • If you answer and the caller (often a recording) asks you to press a button to stop receiving calls, or asks you to say “yes” in response to a question, just hang up. Scammers often use these tricks to identify, and then target, live respondents, or to use your “yes” to apply unauthorized charges to your bill.
  • If you answer and the caller asks for payment using a gift card, it’s likely a scam. Legitimate organizations like law enforcement will not ask for payment with a gift card.
  • If you have lost money as a result of a scam call, contact your local law enforcement agency for assistance.
  • Use caution if you are being pressured for information immediately.


You can contact Rogers to see if the offer is legitimate, not just the phone number.  Wast the offer "too good to be true?"

Re: I had a weird phone call from Rogers from 647 252 4251

ripjacker99
I've been here awhile
I get all that. The phone numbers weren't legitimate though. I had called them back before I gave them info. I called them back because I know to do that in spoofing cases. I understand what spoofing is. The phone numbers were temporarily inputted into rogers database of the company's phone numbers though. That's the point I'm making. A spoofed number is using someone else's phone number to make a call correct? Well they weren't doing that. They were using temporary numbers and inputting them into rogers system. They could make as many numbers as they want and people will view them as legitimate even when you call back. There's no way to tell if a number is legitimate or not anymore is what I am saying. Not much to do about it now, but just letting you know this is a new way of spoofing. It's more advanced than before.
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