09-18-2023 06:16 PM - last edited on 09-18-2023 06:27 PM by RogersZia
How do I contact the Rogers fraud dept? I am not a Rogers customer, but have a fraud on my bank account originating from Rogers.
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09-20-2023 06:40 PM
Hi @PaulWong,
Welcome to the Community!
It's definitely a cause of concern when any financial information is compromised. Typically we create a call back request on a customer's account for our fraud team to make contact.
Since you're not a Rogers customer, it may be best if you initiate an investigation with your financial institution. They should be able to review the charges for you and recommend next steps.
May I know what kind of suspicious activity have you noticed in your account? If it's a payment that has been debited, do you see any account info associated with it?
Please keep us posted.
RogersZia