Rogers Community Forums Blog

Hey Community,

As you might know, there is a labour disruption at Canada Post. This means that delivery of your paper bill could be delayed or interrupted. Also, if you normally mail in your payments you could be affected.

This rotating strike target a few specific locations at a time for a period of 24 hours before moving on to other locations. During that time, Canada Post services won’t be available in the affected area. However, Canada Post will continue to accept, process and deliver mail and parcels in all other areas.

The current locations targeted by the strike as of November 8, 2018 are:

• Annapolis Valley (NS)
• Antigonish (NS)
• Baie-Comeau (QC)
• Brantford (ON)
• Breton (NS)
• Bridgewater  (NS)
• Chibougamau (QC)
• Côte Nord (QC)
• Cranbrook (BC)
• Cumberland (NS)
• Farnham (QC)
• Guelph (ON)
• Kamloops (BC)
• Liverpool (NS)
• Matane (QC)
• Midland (ON)
• New Glasgow (NS)
• Orillia (ON)
• Oshawa (ON)
• Parry Sound (ON)
• Penticton (BC)
• Pictou (NS)
• Port Hawkesbury (NS)
• Quesnel (BC)
• Rivière-du-Loup (QC)
• St-Hyacinthe (QC)
• Thetford Mines (QC)
• Truro (NS)
• Vernon (BC)
• Williams Lake (BC)
• Yarmouth (NS)

To help make sure you can get your bill, consider switching from paper to online billing. With online billing, you’ll receive an email notification as soon as your bill is ready. Then, just sign in to MyRogers to view, download and print a PDF version of your bill.  

Already switched to online billing? Great, you’re all set. If you’d like to switch now see our steps below.

And remember, you can always view your bill and make a payment in MyRogers – online or through the app.

Hey Community,

Great news!

Rogers announced improved wireless service in three neighbourhoods in the nation’s capital: Manotick Main Street and O’Grady, McKeown and Coker, and Orleans Village. Now, Rogers and Fido customers in these areas will have a faster, more reliable and consistent wireless experience than ever before.

“Our customers want high quality wireless access wherever they are, whether it’s working on the go, staying connected while running errands around Greely, or even just using their device in their own backyard in Orleans,” said Arnold Abramowitz, Vice-President, Wireless Access Networks at Rogers Communications. “We are on the brink of the next generation of network technology, so these wireless enhancements not only connect customers in Ottawa to the moments that matter most in their lives today, but they also prepare our network for tomorrow.”

With this network investment, Rogers and Fido customers in Ottawa will be able to connect to more of the things they love, whether that means streaming their favourite videos, downloading work documents, posting on social media or even just chatting with friends. This investment also improves the wireless experience for our business customers, like those in the automotive and construction sectors in Greely. Today’s announcement is one of several recent Rogers wireless investments in Ontario including Brampton, Port Dover, Sarnia and Cambridge.

Rogers is currently working on a multi-year program to bring 5G to Canadians and to drive Canada’s economic growth. Recently, Rogers announced plans to launch a national LTE-M network to enable the next era of IoT solutions in Canada, as well as a 5G research partnership with University of British Columbia, and a national infrastructure agreement with Ericsson. Earlier this year Rogers completed live 5G testing at Rogers Centre and is currently testing 5G global standards. Rogers continues to upgrade its 4.5G network with the latest 5G-ready technology to be ready for 5G commercial deployment in 2020.

To learn more about Rogers, click HERE.

Hey Community,

We got some great news!

Starting today, November 1, 2018, TMN/HBO has changed to Crave + Movies + HBO. What does this mean? It means users can now gain access to an additional 10K hours of additional on demand content.  Users get access to first-run Hollywood movies, current and past seasons of must-see HBO and Showtime series, ground-breaking Crave Originals and more. You can watch live and On Demand content through your digital box, or by streaming online through Rogers Anyplace TV, the Ignite TV app or the Crave website and the Crave app.

Current TMN/HBO subscribers now gain access to Crave at no extra cost.  Access to the app is free with a subscription to one of the Crave packages and with an active MyRogers profile. 

To learn more about this new exciting change and product pricing, check out the Crave site!