Understanding Band Steering with the Hitron CGN AC Family WiFi Modems

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Band steering allows the HiTron Wi-Fi Modems to seamlessly connect compatible devices between the 2.4 GHz and 5 GHz network frequencies in your home, ensuring you always have the best connection.

But what does this really mean? We all have more and more devices connected to the WiFi network in our homes. Band steering ensures that your devices connect to the best network – 2.4 GHz or 5 GHz – for peak performance.  Older devices may only be 2.4 GHz compatible so that’s where they will stay. Newer dual band devices will connect to the 5 GHz network. Less overcrowding on each network means better performance. 

Watch this video to learn more about this technology.

Follow the steps below to turn on band steering on your HiTron Gateway modem:

1. Open a web browser on a device connected to your home network.
2. Visit http://192.168.0.1.
3. Sign in using the following credentials:
   Username: cusadmin
   Password: password  (or the WiFi password you previously set up for your modem) 

Note: If you’re unable to sign in, you can either factory reset your modem or contact us for assistance.

4. Select Wireless from the main menu.
5. Select Advanced.
6. Enable Band Steering by selecting the “Enabled” button beside it.

Note: To disable it, select the “Disabled” button beside it.

7. Select Save Changes to confirm.

On rare occasions, you might face some issues when band steering is turned on. If you ever encounter these issues, you can learn how to fix them here.
 

Note: This process will automatically rename your new network name after the 2.4 GHz frequency. If you want to change this to the 5 GHz frequency, you can do so by visiting this article on finding and resetting your Wi-Fi credentials.

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