07-03-2024 06:34 AM - last edited on 07-03-2024 08:20 AM by RogersMaude
Salesman guaranteed this device would work. So disappointed and call it No Speed vs High Speed . Several calls to tech support to find cell tower cannot meet the demand, issue they are aware of but don’t plan to fix. If you plan on purchasing be very east
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07-05-2024 10:11 AM
Hello, @SMW1.
We appreciate you joining our Community and sharing your 5G Home Internet experience.
It’s disappointing when expectations aren’t met; getting no speed can be inconvenient. Thanks for contacting tech support; our network teams constantly evaluate the need for additional infrastructure. Our ticketing team will escalate areas of complaint to that team to put plans into place to increase capacity.
Thank you for your patience and understanding.
Regards,
RogersMoin