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My VM is not working - all calls are received by ...... "" unfortunately we cannot complete number dialled

trestrail
I've been here awhile

I am not sure what is going on at Rogers, I need someone to call me tomorrow PLEASE

I have tried all day unsuccessfully to get through to a technician on your chat line, the queues

are continuously extremely long, I waited up now 12:02am to get through to someone and I am #25

in the queue??? What is happening?

 

My voice mail is not working - all calls are received by a message ...... "" unfortunately we cannot complete 

the  number as dialled..”

 

 Recap yesterday - I was holding on to your chat line, started at #60, held on to #2

HOW does one go from 2 back to #20 in your queue????

Then the chatline was cancelled, after holding on for 1hr 43 mins; I called back I became#76!!!!

Need help with my receiving calls please

When someone calls me, my vm is not coming on instead a woman’s vm says " unfortunately we cannot complete 

the  number as dialled..”

 

I restarted the cell, reset network, no change. 2 days of inconvenience.

 

Gerry 

1 REPLY 1

Re: My VM is not working - all calls are received by ...... "" unfortunately we cannot complete number dialled

Pauly
Resident Expert
Resident Expert

that sounds like a technical issue only technical support can fix.  you can call into rogers and speak to someone on the phone they should be able to fix that right up for you

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