Priority of Restoration

[Canuck79]

I am curious what the order of priority is for restoring services. My home connection is better then my Company Enterprise Wireline account. We are a retail shop and can't process payments at multiple locations as our Payment terminals are unable to reach the payment processor. Seems like a routing issue across your network. 

I would have expected Rogers to prioritize business over home users.

Desperately need a time line on stability and fully functional network.

[Gdkitty]

I agree, that there is a routing issue.
Even on the home service, which is up-ish in many places, only has partial functionality.   

I am only able to reach about 1/2 of the sites/services (half my smart devices wont connect to their home service, etc).  Only way I could cheat it for some, was to change the DNS on things like my phone, PC, etc

[Canuck79]

How did you "cheat it"? In the end the destination for those services is a hostname (resolves to 1 or more ip addresses) and the only path to those IPs is out your Rogers gateway. Once the packets leave your home network and have a destination ip address they are looking for, you are at the mercy of Rogers and where they route your packets to get to the destination correct?