Credit Check on cancellation

[Abhishek0096]

I did an online chat with Roger's yesterday to cancel my rogers ignite service and today I got a email that rogers did a hard inquiry on my credit ??? Why would you do a credit check and without my permission???

[Datalink]

@Abhishek0096 if you haven't done it already, contact Transunion or Equifax and dispute the credit check.  I'd go so far as to label it a fraudulent credit check as it was not authorized by you.  Dispute the credit check and insist that it be removed from your credit file. Transunion or Equifax can fight it out with Rogers at that point.  Also, confirm that it was Rogers that initiated the credit check, and that perhaps, it wasn't another company who initiated it due to possible ID theft.