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Hello and welcome to the Rogers Community Forums!


The Rogers Community Forums is a place to ask questions, get answers and share your expertise related to Rogers products and services. 


This is a peer-to-peer community; ask a question and you'll likely get a response from a fellow community member just like yourself or a Resident Expert.  If you're looking for account-related support, keep an eye out for our Moderators. They'll reach out should you need and be happy to review any concerns. In tandem, we're also available via Twitter (@RogersHelps) or on Facebook (


Community Guidelines and Terms of Use


These let you know what you can and cannot do in the Community.  It's pretty simple and straightforward.  Be sure to familiarize yourself with our guidelines and terms of use before posting!



Some Tips on Participating in the Community




Search before posting (chances are, someone already asked the same question)

Post a duplicate; it makes it harder to sift through all the information

Use a descriptive title for your posts

Use a vague subject like "HELP!", "Urgent question!" or post blank pages with your question in the title

Ensure you're posting in the appropriate board

Post in the wrong board

Read other responses (if any) first

Repeat information already provided

Further the discussion

Excessively quote previous messages

Relate personal experiences

Go off topic

Ask for clarification

Make assumptions

Be positive

Trash products, brands or people

Be understanding

Argue, troll or aggravate

Know when to back off and take it easy

Get personal

Focus on your areas of expertise

Bite off more than you can chew

Compare using relative terms

Refer to specific prices or promotions - they might only apply to you.

Be nice

Use excessive slang, foul language or off-colour humour.

Strive for correct spelling and grammar

Worry if you're not perfect

Let us know if a post is off-topic (or otherwise) by reporting inappropriate content

Take matters into your own hands - let us handle it.



Community Manager and Moderators


You might notice that there are some users with words "MOD", "Moderator" or "Community Manager" in their profiles.  We're here to moderate content (as per the Community Guidelines) and to help keep the community a pleasant place to be.  Feel free to send any of us a Private Message if you have any questions or just want to say hi!  



Community Blog


Check out our Community Blog to stay on top of all the recent news and events in the community!