Welcome to the Rogers Community Forums!

[CommunityHelps]

Hello and welcome to the Rogers Community Forums!

The Rogers Community Forums is a place to ask questions, get answers and share your expertise related to Rogers products and services. 

This is a peer-to-peer community; ask a question and you'll likely get a response from a fellow community member just like yourself or a Resident Expert.  If you're looking for account-related support, keep an eye out for our Moderators. They'll reach out should you need and be happy to review any concerns. In tandem, we're also available via Twitter (@RogersHelps) or on Facebook (www.facebook.com/rogers).

Community Guidelines and Terms of Use

These let you know what you can and cannot do in the Community.  It's pretty simple and straightforward.  Be sure to familiarize yourself with our guidelines and terms of use before posting!

Some Tips on Participating in the Community

Do	Don't
Search before posting (chances are, someone already asked the same question)	Post a duplicate; it makes it harder to sift through all the information
Use a descriptive title for your posts	Use a vague subject like "HELP!", "Urgent question!" or post blank pages with your question in the title
Ensure you're posting in the appropriate board	Post in the wrong board
Read other responses (if any) first	Repeat information already provided
Further the discussion	Excessively quote previous messages
Relate personal experiences	Go off topic
Ask for clarification	Make assumptions
Be positive	Trash products, brands or people
Be understanding	Argue, troll or aggravate
Know when to back off and take it easy	Get personal
Focus on your areas of expertise	Bite off more than you can chew
Compare using relative terms	Refer to specific prices or promotions - they might only apply to you.
Be nice	Use excessive slang, foul language or off-colour humour.
Strive for correct spelling and grammar	Worry if you're not perfect
Let us know if a post is off-topic (or otherwise) by reporting inappropriate content	Take matters into your own hands - let us handle it.

Community Manager and Moderators

You might notice that there are some users with words "MOD", "Moderator" or "Community Manager" in their profiles.  We're here to moderate content (as per the Community Guidelines) and to help keep the community a pleasant place to be.  Feel free to send any of us a Private Message if you have any questions or just want to say hi!  

Community Blog

Check out our Community Blog to stay on top of all the recent news and events in the community!