12-04-2022 03:07 PM
As 'baby-boomers' retire and begin to be on limited income, we would truly appreciate Roger's having better cell phone plans (or discounts) in support of us.
We are not our parents or grandparents, who never partaken in the technology age, thus the old Rogers Senior plan of talk/text worked well for them. As a Senior of today, we continually worked in the ever-changing work environment that included the inception of growth of technology; the internet, messenger, etc. became part of our fabric. If the only lowest cost product available to Seniors of today is talk/text, this appears to be penalizing the active Senior of today.
With the rise of inflation, we understand the business aspect of costs, but I'm certain Rogers can take into account the limited incomes, especially with their clients who have been loyal customers. I have been with Rogers for 43+ years, and I hope Rogers could come up with a formula to reward loyal Senior-age customers versus the full cost of their lowest cost data/talk/text plan.
12-05-2022 03:26 PM
Good day @HM10,
Welcome to the Rogers Community and thank you for sharing your opinion with us!
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RogersMaude
09-29-2023 10:31 PM
I doubt they will do anything for us.
I've been on prepaid/pay as you go for around 20 years. We are the ugly stepchild of the Roger phone world. No online service (they've been fixing a bug for nearly a year now. No add on packages unless we change plans
But hey, I spend less than $5/month for talk and text. Use wifi for WhatsApp calls.
I'm not addicted to my phone but feel that I deserve better service than I get.