09-04-2024 10:24 AM
I recently bought a century home and the side of the house is covered with old and new wires. I would like to have the old wires removed and any working wires cleaned up- as they are currently hanging.
I had bell come and remove their portion of the wires, but they said they need to leave the remaining wires for Rogers to remove.
When I called Rogers to have them send a technician to remove the wires, they said no - that they don't need to help me because I am not a Rogers customer.
Any advice on how I get these removed? I could simply cut and remove all the wires myself, but that might leave my neighbours without internet...
09-06-2024 10:39 AM
Hello, @badgurllump.
Welcome to our Community, and congratulations on your new home!
Sending a tech out to clean up and tidy up the coax cable to a non-service home can be tricky. However, we can look into it for you. Please send @CommunityHelps a private message. We detailed more info about our private messaging in this blog.
Cheers,
RogersMoin