not sure what else you can do, except put a police report but i doubt they would arrest the poor old lady. they might take a report down in case it happens again but some things you can do as a buyer *before* you buy a used netbox, is call rogers cable csr, and give them the serial number of the box ,they can check if its rental or outright purchase.
another thing, the poor old lady should note is that by selling a rental box, when she cancels the box or her account and they ask for the equipment back, she will have to pay a penalty for non return of equipment so yeah she will also get a nice surprise bill in the mail.
I dunno if u want to use that as leverage against her? tell her to give you the money back or you will report her to rogers for selling rental equipment, but if she is poor and on welfare what is she doing switching to bell fibe? shes probably paying more now?
Yes, you're out of luck. For future reference, here's the checklist of what you need to do when purchasing a used Rogers box:
@djschlitt wrote: ...would not provide serial number as he was concerned I would add box to me account but said he just sold another and that buyer had no problems adding it to their account.
Your post was probably moved to this thread. All of the steps required to safely purchase a used box are outlined in the link in post 4 of this thread.
With regard to adding the SN to your account, this is only possible once the box is at your home. It cannot be done if the seller still has possession, so he was lying to you to get your money.
You can try contacting Rogers again to see if they'll do anything for you. Perhaps you can provide them with the seller information, although they may already have that if it was his rental. If Rogers can't do anything, perhaps you can drop it off at a Rogers store - discuss this when you're talking to them.
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